Please take a moment to review our policies at the Art Museum Veterinary Center.
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. We make a sincere attempt to see each client in a timely manner. Please note that emergency cases always receive top priority, which is why occasional appointment delay is inevitable. Your patience and understanding is greatly appreciated.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Debit, Care Credit and Cash.
Payment plans are also available to ensure your pets recovery comes first. Learn more about Care Credit.
We will provide you an itemized estimate for all surgeries, hospital admissions, or procedures. A down payment equal to the lowest estimated amount is due at time of check-in. The remaining balance is due at the time of patient discharge.
Unfortunately, our return policy does not permit the return or exchange of pharmacy products (much like a human pharmacy). However, we are able to offer returns / exchanges of opened bags of pet food, as these items are guaranteed by the manufacturers.